High performance load-testing to ensure websites were launch-ready

Like many, the travel industry has seen a major rise in non-complex bookings such as ferry tickets online in the last few years, making it one of the most important sales channels for many companies. No surprises then, when Condor invested in their French and UK websites so that they could increase their online bookings they wanted the site to look good and load fast.

Working on behalf of Condor we were asked to consult on the build of the UK and French websites and test the ‘load time’ for 1000 concurrent users.

“47% of visitors expect a website to load in less than 2 seconds, and 40% of visitors will leave the website if the loading process takes more than 3 seconds.”

Kissmetrics

An investigation into what improvements were needed to enhance performance

During this project, we produced a set of reports and recommendations to minimise the ‘load time’.

We measured the performance by creating scripted user scenarios that were launched concurrently to test the website against a varied amount of traffic, the results gave us time to first byte (TTFB) and user journey times. Using this insight we were able to make recommendations that would get the page speed close to 0.2 seconds, which is the speed recommended by Google.

The Results

All aboard …
the websites!

After four rounds of testing, reports and recommendations we saw the average page load times greatly reduced and therefore performance was maximised for concurrent users.

This gave Condor peace of mind that their website would be able to handle as many users as their marketing could generate without sacrificing performance or losing sales. They were able to push their website live and have experienced great results since then.

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