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TRIBAL SUCCESS IN THE SOCIAL MAZE
IT'S NOT ALL ABOUT YOU
#ATTENTIONSUMMIT @ADIDO
THIS TALK WILL
NOT HELP
THIS QUARTER’S
FIGURES
WE’RE ALL TIRED OF PUSH MARKETING
Anyone in here
work in
advertising or
marketing?
DEMOGRAPHIC DANGERS
DON’T FENCE ME IN
SOCIAL HAS CHANGED
WE ARE SOCIALLY CONSCIOUS
BUT BUSINESSES ARE NOT EVOLVING
• It’s not all about you, its about your audiences
• Its about engagement and cultivating audiences that will give you advocacy
• More than ever you need to understand your brand, your unique users and
learn how to provide the content and ability for people to love your brand
• We no longer define by mass society concepts, pockets of people are
collating, in fact they are thriving
…HENCE THE TITLE
HERE’S HOW…
SOCIAL TRIBALISM
TRIBAL CHARACTERISTICS
• Tribes are looking for people to
connect them to one another
• Brands should look to redefine
themselves to become facilitators of
the conversation online
• Becoming the glue holding people
together
EXAMPLE 1: FOOTBALL
EXAMPLE: BEARDED VILLAINS
“WE ARE A BROTHERHOOD OF ELITE BEARDED MEN FROM ALL OVER THE WORLD”
EXAMPLE: CROSSFIT
WHAT THEY BUY? ANYTHING TO MAKE THEM THE BEST – NANO’S, PROTEIN AND MANY
ALIGN THEMSELVES WITH A BRAND.
WHY YOUR TRIBE STICKS TOGETHER..
(ITS IN THEIR BLOOD)
1. PURPOSE
SAME DESIRES… TROPHY, EPIC BEARD, FITTEST ON EARTH
2. IDENTITY
3. PLATFORM
A PLACE TO UNITE..
4. TRUST
WORKING TOGETHER, WITH THE SAME AGENDA, NO DARK SECRETS.. SHADY PRACTICE..
STAY TRUE TO YOUR BRAND MESSAGE
AT ALL COSTS.. OR YOUR FANS WILL FIND A MORE HONEST BRAND
IF YOU SUPPORT THE ENVIRONMENT..
DON’T PROMOTE EXCESS..
IGNITE YOUR TRIBE’S EMOTIONS + PASSIONS
EXPOSED, HONEST AND IMPACTFUL..
Took away the romance of being a athlete and
delivered the truth. Exposed the struggle from start to
finish with a haunting call to the end of the road, his
final Olympics.
Relatable - Key emotions triggered that most people
can identify with.
Lonely
Pressure
Expectations
Determination
Honest
“ It shows the raw things I’ve gone through to
get to the point where I’m at. And that’s
something a lot of the public hasn’t seen…. It
brought tears to my eyes, it brought tears to
Nicole’s eyes. My mother, without question
tears – multiple times during the commercial.
And the music makes it too. I think it’s a deep
commercial and it’s really incredible how they
did it.” - Phelps
HOW IT MADE MICHAEL FEEL…
HOW DID IT MAKE YOU FEEL?
EMOTIONS = CONNECTION WITH PRODUCT
WHAT FEELINGS TURN THEM TOWARDS YOUR PRODUCT?
DISPOSING OF EMOTIONLESS INFORMATION
THE SOCIAL ORGANISM
FEED – TRANSPORT - RESPIRATION – REGULATION – EXCRETING BAD CONTENT -
GROWTH – NUTRITION
EXAMPLE - ETSY RESOLUTION - PASSION PROJECT
FOR NEW ETSY USERS
ETSY + DESIGN TRUST COLLABORATION
CAPTURED BY THE TRIBE..
FROM BRAND TO USER MANAGED GROUP
CREATE, CULTIVATE AND LET IT GO..
WHERE ARE YOUR AUDIENCE
THEY DICTATE THE SOCIAL CHANNELS NOT YOU..
DON’T SELL – “FIT IN TO STAND OUT”
HAVE MORE OF A “I’M JUST GOING TO LEAVE THIS HERE”
APPROACH.. (KNOWING SMILE)
TAKEOVER + COLLABORATION
@PAYPAL @STATRAVEL @AIRBNB
BRAND + INFLUENCERS + BRAND
COLLABORATIONS
LAYER IT UP!
LET THE TRIBE TALK FOR YOU..
USER GENERATED CONTENT
LET GO, RELAX AND SEE WHAT HAPPENS..
AND WHAT THE TRIBE WANTS FROM YOU.. IT’S FAVOURITE BRAND..
1. Get out of the push mind-set. Don’t sell. Just be yourself.
2. Find your tribe, from persona to platform.
3. Join the conversation and let it flow.
4. When they love you, let them go and self-create.
5. Take the essence of your tribe and work with other brands to grow.
…SO TO RECAP
• Download the slides
• Check out the Adido Blog
• Tweet us..
TALK TO US..
@Coopacooper@DigitalSheriff @Adido

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Attention: Social Strategy

  • 1. TRIBAL SUCCESS IN THE SOCIAL MAZE IT'S NOT ALL ABOUT YOU #ATTENTIONSUMMIT @ADIDO
  • 2. THIS TALK WILL NOT HELP THIS QUARTER’S FIGURES
  • 3. WE’RE ALL TIRED OF PUSH MARKETING Anyone in here work in advertising or marketing?
  • 4.
  • 6.
  • 7. SOCIAL HAS CHANGED WE ARE SOCIALLY CONSCIOUS
  • 8. BUT BUSINESSES ARE NOT EVOLVING
  • 9. • It’s not all about you, its about your audiences • Its about engagement and cultivating audiences that will give you advocacy • More than ever you need to understand your brand, your unique users and learn how to provide the content and ability for people to love your brand • We no longer define by mass society concepts, pockets of people are collating, in fact they are thriving …HENCE THE TITLE HERE’S HOW…
  • 11. TRIBAL CHARACTERISTICS • Tribes are looking for people to connect them to one another • Brands should look to redefine themselves to become facilitators of the conversation online • Becoming the glue holding people together
  • 12.
  • 14. EXAMPLE: BEARDED VILLAINS “WE ARE A BROTHERHOOD OF ELITE BEARDED MEN FROM ALL OVER THE WORLD”
  • 15. EXAMPLE: CROSSFIT WHAT THEY BUY? ANYTHING TO MAKE THEM THE BEST – NANO’S, PROTEIN AND MANY ALIGN THEMSELVES WITH A BRAND.
  • 16. WHY YOUR TRIBE STICKS TOGETHER.. (ITS IN THEIR BLOOD)
  • 17. 1. PURPOSE SAME DESIRES… TROPHY, EPIC BEARD, FITTEST ON EARTH
  • 19. 3. PLATFORM A PLACE TO UNITE..
  • 20. 4. TRUST WORKING TOGETHER, WITH THE SAME AGENDA, NO DARK SECRETS.. SHADY PRACTICE..
  • 21. STAY TRUE TO YOUR BRAND MESSAGE AT ALL COSTS.. OR YOUR FANS WILL FIND A MORE HONEST BRAND
  • 22. IF YOU SUPPORT THE ENVIRONMENT.. DON’T PROMOTE EXCESS..
  • 23. IGNITE YOUR TRIBE’S EMOTIONS + PASSIONS EXPOSED, HONEST AND IMPACTFUL.. Took away the romance of being a athlete and delivered the truth. Exposed the struggle from start to finish with a haunting call to the end of the road, his final Olympics. Relatable - Key emotions triggered that most people can identify with. Lonely Pressure Expectations Determination Honest
  • 24.
  • 25. “ It shows the raw things I’ve gone through to get to the point where I’m at. And that’s something a lot of the public hasn’t seen…. It brought tears to my eyes, it brought tears to Nicole’s eyes. My mother, without question tears – multiple times during the commercial. And the music makes it too. I think it’s a deep commercial and it’s really incredible how they did it.” - Phelps HOW IT MADE MICHAEL FEEL… HOW DID IT MAKE YOU FEEL?
  • 26. EMOTIONS = CONNECTION WITH PRODUCT WHAT FEELINGS TURN THEM TOWARDS YOUR PRODUCT?
  • 28. THE SOCIAL ORGANISM FEED – TRANSPORT - RESPIRATION – REGULATION – EXCRETING BAD CONTENT - GROWTH – NUTRITION
  • 29. EXAMPLE - ETSY RESOLUTION - PASSION PROJECT FOR NEW ETSY USERS
  • 30. ETSY + DESIGN TRUST COLLABORATION CAPTURED BY THE TRIBE..
  • 31. FROM BRAND TO USER MANAGED GROUP CREATE, CULTIVATE AND LET IT GO..
  • 32. WHERE ARE YOUR AUDIENCE THEY DICTATE THE SOCIAL CHANNELS NOT YOU..
  • 33. DON’T SELL – “FIT IN TO STAND OUT” HAVE MORE OF A “I’M JUST GOING TO LEAVE THIS HERE” APPROACH.. (KNOWING SMILE)
  • 34. TAKEOVER + COLLABORATION @PAYPAL @STATRAVEL @AIRBNB
  • 35. BRAND + INFLUENCERS + BRAND COLLABORATIONS LAYER IT UP!
  • 36. LET THE TRIBE TALK FOR YOU.. USER GENERATED CONTENT
  • 37. LET GO, RELAX AND SEE WHAT HAPPENS.. AND WHAT THE TRIBE WANTS FROM YOU.. IT’S FAVOURITE BRAND..
  • 38. 1. Get out of the push mind-set. Don’t sell. Just be yourself. 2. Find your tribe, from persona to platform. 3. Join the conversation and let it flow. 4. When they love you, let them go and self-create. 5. Take the essence of your tribe and work with other brands to grow. …SO TO RECAP
  • 39. • Download the slides • Check out the Adido Blog • Tweet us.. TALK TO US.. @Coopacooper@DigitalSheriff @Adido